1. Introduction
At GS Powertech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy applies to our website, https://gspowertech.in/ (the “Website”), and any related services we provide (the “Services”). We explain how and why we collect, store, use and share your information, and how you can exercise your rights.
2. Information We Collect
We may collect the following data:
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Personal Information you provide: When you interact with us (e.g., submitting a contact form, requesting quote/installation, subscribing to newsletters), we collect details such as your name, email address, phone number, postal address, installation site details, and any other information you supply.
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Technical & Usage Data: When you visit our Website, we collect data such as IP address, browser type, device identifiers, operating system, pages you visit, referring URL, and other usage behaviors via cookies and similar technologies.
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Communication Data: Records of your correspondence with us (via email, phone, chat) including any feedback you provide.
3. Why We Collect & Use Your Data
We use your information for purposes including:
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Providing, managing and maintaining our solar energy solutions and related services.
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Responding to your enquiries, processing quotes, installations, after-sales support.
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Sending you service updates, maintenance reminders, promotional offers (with your consent).
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Improving our Website, services, customer experience and developing new features.
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Ensuring security, preventing fraud or misuse of our services.
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Complying with legal, regulatory or contractual obligations.
4. Legal Basis & Consent
By using our Website or submitting your details, you consent to our processing of your personal data for the purposes described above. Where required under applicable law, we will seek your explicit consent. You may withdraw your consent at any time (see Section 7 below), though this may affect our ability to provide services to you.
5. Sharing & Disclosure of Your Data
We do not sell or rent your personal information for commercial purposes. We may share your information with:
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Our trusted service providers and partners who assist with installations, maintenance, payment processing, customer support — strictly under confidentiality obligations.
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Regulatory, legal or governmental authorities where required by law, court order or official request.
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Successors in business (e.g., if GS Powertech merges, is acquired or transfers business).
We ensure such recipients use your data only for authorised purposes and maintain appropriate safeguards.
6. Data Security & Retention
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We adopt reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
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We retain your personal data only as long as needed for the relevant service, legal or regulatory requirement. After that, we either delete or anonymise the data in accordance with our data-retention policy.
7. Your Rights
You have certain rights regarding your personal data, including:
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To request access to the personal information we hold about you.
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To rectify or update any inaccurate or incomplete data.
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To request deletion of your data where permitted by law.
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To withdraw consent for processing (where consent is our basis) and to object to certain processing.
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To request portability of your data (where applicable).
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To lodge a complaint with a supervisory authority if you believe your rights are violated.
To exercise these rights, please contact us at the details provided below. We will respond within a reasonable timeframe and as required by law.
8. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to:
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Analyse how users interact with the Website and improve its performance.
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Enable certain features (e.g., contact forms, login sessions).
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Personalise content and offers (with your consent).
You can disable cookies via your browser settings, but please note certain features may stop working properly if cookies are disabled.
9. Links to Other Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
10. Transfer of Data Internationally
Where applicable, your data may be transferred to, stored and processed outside India (for example our service providers’ cloud servers). When we transfer data internationally, we ensure appropriate safeguards in line with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or Services. The updated version will be posted on our Website with the revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact:
GS Powertech
Email: [insert email address]
Phone: [insert phone number]
Address: [insert registered address]
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